Dealer incentive claim verification

confirm: whether this is the same engagement as the “vehicle manufacturer – document intelligence” use case; if so, publish once under this title

1. 01Problem

   A dealer incentive scheme paid dealerships for qualifying trade-in transactions. Claims arrived dealer by dealer, and manual checking covered only part of the population.

2. 02Scope

   Every claim submitted in the review period, each with six to eight supporting documents: offers to purchase, used-vehicle purchase invoices and eNaTIS ownership records. Close to 15,000 documents in total.

3. 03Monsoon's contribution

   • Read each document, including scanned ones.
   • Applied every step of the client's validation checklist to every claim: signatures and validity windows, trade-in amounts across documents, ownership chain from customer to dealer, dates and amounts.
   • Worked only on the documents provided and did not connect to dealer systems.

   Claim CL-20431 · dealer 117Sample data

   • Offer to purchase
   • Used-vehicle purchase invoice
   • eNaTIS ownership record

   • PassSignatures present and within validity window
   • PassOwnership chain from customer to dealer
   • FlagTrade-in amount differs: offer to purchase R 145 000 · invoice R 154 000
   • PassDates consistent across documents

4. 04Professional oversight

   The engagement team investigated flagged claims and confirmed the exceptions reported.

5. 05Evidenced outcome

   All claims in the period checked against the full checklist, with consistent exception grading across dealers. source: number of claims, exception rate, timeline, client consent

Client anonymised. Outputs were prepared for professional review and sign-off. confirm: client consent (E1) Related: Core platform.